Frequently Asked Questions

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General

How are frames cleaned/sanitized?
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Anti-bacterial wipes are used to clean every pair of eyeglasses or sunglasses  which a customer comes in contact with before they are returned to the display.

Will Pro Vision Optical accept my vision insurance?
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Most insurances are accepted for direct billing. One of our experienced opticians will be happy to check whether your insurance is accepted.

How can I schedule an eye examination?
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Call 709-579-7360 and we will be happy to schedule an appointment for you.

Services

Do you offer glasses for infants and children?
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We do! We have specialized frames and lenses that are designed specifically for infants and children. Drop in and see our wide selection.

How long can I expect to receive my new glasses after they are ordered?
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A same day service is available when lenses and frames  are in stock. Most other lenses and frames are available in 3-5 business days.

Are you able to repair my current glasses?
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We are happy to offer minor repairs.

Other

Do I need to book an appointment to view and try on frames?
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No, you do not need to book an appointment. Drop by, we would love to see you!